Productivity and Extra-Role Behavior: The Effects of Goals and Incentives on Spontaneous Helping

Patrick M. Wright, Jennifer M. George, S. Regena Farnsworth, Gary C. McMahan

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Abstract

This study examined the effects of goals and monetary incentives on performance and extra-role behavior. One hundred fifty-four Ss worked on an order-processing task for 20 min under easy, moderate, or difficult goals and were paid either a flat rate or a bonus for goal attainment. During the experimental task, a confederate co-worker attempted to elicit help from the S. Results indicated that goals were positively related to performance, that goals were negatively related to extrarole behavior among individuals committed to the goals, and that the lowest extra-role behavior was observed among Ss assigned difficult goals and paid on the basis of goal attainment. Implications are discussed.

Original languageEnglish (US)
Pages (from-to)374-381
Number of pages8
JournalJournal of Applied Psychology
Volume78
Issue number3
StatePublished - Jun 1993
Externally publishedYes

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  • Applied Psychology

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Productivity and Extra-Role Behavior : The Effects of Goals and Incentives on Spontaneous Helping. / Wright, Patrick M.; George, Jennifer M.; Farnsworth, S. Regena; McMahan, Gary C.

In: Journal of Applied Psychology, Vol. 78, No. 3, 06.1993, p. 374-381.

Research output: Contribution to journalArticle

Wright, Patrick M.; George, Jennifer M.; Farnsworth, S. Regena; McMahan, Gary C. / Productivity and Extra-Role Behavior : The Effects of Goals and Incentives on Spontaneous Helping.

In: Journal of Applied Psychology, Vol. 78, No. 3, 06.1993, p. 374-381.

Research output: Contribution to journalArticle

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